Carpet and Rug Institute’s publication, “Carpet Cleaning Tips for Dummies” is quoted in a New York Times article that advises readers on pitfalls to avoid when selecting home maintenance service providers. The article, titled, “Avoid Fly-by-Night Cleaners by Making a Phone Call First” offers advice from various experts on how to select (and whom to avoid) when choosing a company to clean air ducts, repair basement water leaks, clean carpet, etc.
Here’s an excerpt from the article with Professor Goldsmith’s comments on choosing a carpet cleaning company:
“Beware of any company that offers a per-room price," said Elizabeth B. Goldsmith, a professor of consumer economics at Florida State University, who has written “Carpet Cleaning Tips for Dummies,” and other books.
A good company should come out and measure the square footage, she said. When the cleaners arrive, they should first vacuum. Furniture should not be moved back in until the carpet is fully dry, she said. I learned this the hard way, when the metal bottoms of some chairs were placed on a damp rug and caused rust stains. In addition, stain from furniture legs can sometimes run onto the carpet, Professor Goldsmith said.
The other option, as many carpet cleaners now do, is to place little plastic patches under all furniture legs to protect the freshly cleaned carpet.”
You can order a copy Carpet Cleaning Tips for Dummies from the Carpet and Rug Institute website or find good carpet cleaning information on the CRI website.
Another way to find a qualified and reputable carpet cleaning professionals is to look at the list of Seal of Approval Service Providers located on the Carpet and Rug Institute website. These are cleaners who use equipment and cleaning products that have been rigorously tested and certified to work and have signed an agreement with CRI stating their commitment to ethical business practices. Just enter your zip code to find the businesses in your area.
Congratulations, Dr. Goldsmith, and thank you for this information.
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