Friday, July 31, 2009

Proposed HIRE Act Would Mean More Jobs in Home Furnishings Industry

Capitol Building, Washington DC originally uploaded by minkj.Capitol Building, Washington DCSeeking a HIRE Power: CRI Seeks Public, Legislative Support for Home Improvement
An important piece of proposed legislation designed to provide a true stimulus for the hard-hit home improvement and building products industries has been introduced in Congress and referred to the House Ways and Means Committee. The bill, HR 3382, is also known as the HIRE Act, which stands for Home Improvement Revitalize the Economy.

The HIRE Act is significant to the carpet industry because it proposes tax credits for home improvement purchases. It is supported by a broad coalition of home furnishings and building products manufacturers, including the Carpet and Rug Institute, American Home Furnishings Alliance, WFCA, Hardwood Federation, International Wood Products Association, International Sleep Products Association, and Resilient Floor Covering Institute, among others.

Specifically, the HIRE Act proposes that, during the three years from 2009-2011, tax credits be allowed up to $2000 per family or $1000 per individual against the purchase or installation of qualified home furnishings for families making up to $300,000 per year, or $150,000 per year for individuals. Low income families would receive up to $500 in credit, or $250 per individual. Contractors and retailers would also benefit under the bill, with up to $10,000 credit allowed. In addition, credits would double for purchases that meet recognized environmental standards, such as Green Label Plus, Energy Star, LEED, Green Globes, etc.

Supporters emphasize that the HIRE Act is not a government spending bill, but an incentive for consumers to make long-delayed home purchases and repairs. Economic figures show the home improvement and home furnishings market segments will lose almost $150 billion in economic value and nearly $600,000 jobs between 2007 and the end of 2009.

Sponsoring the bill are two powerful Georgia representatives, led by Democrat Congressmen Henry Johnson, Jr. and Republican lead co-sponsor Nathan Deal. CRI Vice-President Frank Hurd says Congressman Johnson and his staff “have worked diligently to draft this legislation.

The bill has additional congressional support, including Representatives John Barrow [G-12], Sanford D. Bishop [GA-2], Wm. Lacy Clay [MO-1], Robert E. Latta [OH-5], Bill Pascrell, Jr. [NJ-8]

According to Frank, the HIRE Act can trace its beginnings to a discussion in Congressman Johnson’s office during CRI’s most recent congressional visit. At that meeting, Frank says, the congressman became “intrigued with the concept of a tax incentive for home improvement.”

The HIRE Act still needs additional sponsors in the House, as well as companion legislation in the Senate. CRI and the rest of the coalition of supporters is urging individuals and businesses to express their support for the HIRE Act by writing to their elected representatives, and they have provided a summary of the bill and a sample letter to help simplify the communication process. The letter describes the HIRE Act as a “temporary, timely, and targeted effort to put money in the hands of consumers and help them improve their homes.”

Thanks to Frank and everyone who's worked so hard on behalf of the carpet industry. I hope everyone will contact their representatives to support the (aptly named) HIRE Act.

~ Bethany

Added 8/13/09: CRI Press Release Floor-Covering Industry Supported Tax Credit Bill Introduced in the U.S. House of Representatives.

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Tuesday, July 28, 2009

Talking Carpet During BuildingsXchange

BuildingsXchangeSummers at CRI are a little slower-paced than our normal work weeks mainly due to a summer break in the trade show season. But now that summer is grinding to an end, the typical trade shows and events that the Carpet and Rug Institute participates in on the horizon are getting closer and closer with each passing sunset. September through November will be an absolute whirlwind, and today, as I started to make travel arrangements for various venues, I came across one of the truly unique events that CRI participates in called BuildingsXchange.

Basically, BuildingsXchange is the trade show’s version of speed-dating between buyers, senior executives who own and manage the nation’s top commercial and institutional buildings, and leading suppliers of energy related and engineered systems/products. The show takes place in Park City, Utah, September 21-23 and CRI’s President Werner Braun will be on hand to meet with executives from some of the nation’s top retailers and institutes.

As one of about 20 vendors at the event, CRI will conduct meetings in a suite in which the senior executives read our profile and decide if they want meet with us. Last year, we had 23 one-hour meetings over the three days and proved to be, by far, the most “popular” girl on the block.

And that makes sense since CRI is not out there selling a brand, but rather helping these executives with their stores and franchises by answering questions about carpet and pointing them towards ways they will ultimately increase their satisfaction with their carpet purchases.

I recently ran into the gentleman who puts the event together and he told me something that really made me proud. Apparently, after each of these executives from places such as David’s Bridal, Wal-Mart, Barton Malow, HOK, Ross Stores met with the event organizers afterwards, CRI had the highest rating in the post-event survey.

Of the 23 meetings we had with executives, 7% said we met their expectations, 47% said we exceeded their expectations and a whopping 47% said we were their most exceptional meeting. Nobody else at the event got better than a 7% saying they were the most exceptional meeting.

Of course, I would like to say that it was all because of the great job our marketing department does and all those folders of information we put together for them, but the truth of the matter is that Werner Braun is an exceptional person face-to-face and has a great rapport when it comes to talking business with executives. And secondly, CRI is a great fit for those who want to learn how to save money on their carpet purchases by making sure they are specifying them correctly and cleaning/maintaining them afterwards.

We even came away with several great stories from last year’s meeting. The guy who runs the medical center at the University of Rochester Medical Center told us about replacing the carpet to the entrance of the main building because with the amount of snow they get in New York, it was impossible to keep it clean. He went on to say that after one year’s time without the carpet, the university had settled on a total of 15 slip/fall claims with the average claim being in excess of $30,000 each.

Sometimes we just get so caught up in working on all the perceived issues about carpet we sometimes forget that carpet stands on its own merits and benefits and slip/fall prevention is absolutely one of the top ones we need to be talking about. Since replacing the carpet at the university, they have yet to have another claim, so the director tells us that even if they have to replace the dirty carpet annually, it is still cheaper than paying out slip/fall claims.

Of course, he had to be one of the ones who rated us really high in his exit survey when we told him that we could show him ways to both have that slip/fall insurance and keep it clean and maintained in such a way that it would last its design life.

Ah, yes, summer is all but gone, but with exciting events such as this right around the corner, there’s a lot to be excited about.

~ James

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Thursday, July 23, 2009

Dr. Mitch Sauerhoff, Toxicologist, Author, CRI Consultant

Dr. Mitch SauerhoffMeet Dr. Mitch - Toxicologist, Author, and CRI Consultant

I have mentioned Dr. Mitch Sauerhoff so often in this blog, I thought it would be a good idea to tell you a little bit about him and the importance of his contributions to the carpet industry.

One of the things I have enjoyed most about my time here at the Carpet and Rug Institute has been the opportunity to work with Dr. Mitchell Sauerhoff. Mitch is a well-known toxicologist who works as a private consultant focused primarily on safety evaluation, drug development, and occupational and environmental health. He has worked for individuals and companies all over the world, and he also serves as an expert witness in toxic torts litigation cases, testifying over 600 times.

Dr. Sauerhoff received his PhD in Toxicology from the University Of Cincinnati. He spent the early years of his career in the toxicology laboratory at Dow Chemical Company, where he was primarily interested in “the use of pharmacokinetics and mechanistic data to extrapolate animal toxicity data to humans." He later worked at the nationally-recognized Environmental Health Center in Farmington, Connecticut.

In addition to his consulting work, Dr. Sauerhoff has faculty appointments in Medical Toxicology at the University Of Connecticut Schools Of Medicine and Pharmacy. He volunteers at a weekly Medical Toxicology clinic where patients are examined and evaluated for suspected or confirmed poisonings, and he helps train Emergency Room physicians in the principles of medical and industrial toxicology. He also serves on the Connecticut Poison Control Center Medical Advisory Board and lectures at the University Of Connecticut School Of Law. Dr. Sauerhoff is Board Certified in Toxicology and a member of the Society of Toxicology.

I actually met Mitch a few months before I came to work at CRI. I attended a CRI Technical Conference where Mitch was presenting his paper, Carpet, Asthma and Allergies, Myth or Reality? The paper is a comprehensive review of scientific studies and other research examining carpet and its purported link to asthma and allergies. Dr. Sauerhoff undertook the project at CRI’s request, and his research included an examination of over 23 different studies, some provided by CRI and others uncovered in his own research, encompassing scientific investigations performed in 8 different countries over a period of 19 years.

Mitch traces his interest in toxicology back to his time as a graduate student at the University of Cincinnati, when one of his professors, the renowned toxicologist Dr. Eula Bingham, told him he should consider entering the field. Although he says he knew nothing about toxicology at the time (“This was way before the first Earth Day,” he said), Dr. Bingham, who later served as director of the Occupational Safety and Health Administration under presidents George H.W. Bush and Bill Clinton, made a lasting impression on Mitch. He was so inspired he decided to make the area his life’s work.

I spent several days with Mitch this spring when he and I manned the CRI booth at the national meeting of the American Academy of Asthma, Allergy, and Immunology. He was very professional, engaging the doctors and others who came by in discussions of his report detailing how clean, dry carpet was a beneficial floor covering for asthma and allergy patients. He was also very pleasant and helpful – a gentleman and a scholar.

Something else I know about Mitch is that he is an avid bread baker, and he and his wife have been known to travel long distances to find a good loaf.

Thank you, Mitch, for all you do for the environment (and CRI)!


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Thursday, July 16, 2009

Los Angeles Interior Designer Has Wrong Idea About Carpet

Wall-to-Wall Gorgeous: Fabrica's Mallorca broadloom carpet
Fabrica's Mallorca broadloom carpet
I’ve read so many articles lately featuring interior designers who turn up their noses at carpet that it no longer comes as a surprise to me, but it still makes me mad -- particularly when they have the wrong ideas about carpet. Most irksome is the designer who speaks as though he or she simply assumes we all understand the reasons why they see carpet as a home furnishings faux pas. On TV, in magazines, and online, designers pooh-pooh carpet in lofty, conspiratorial tones, as though they are sharing a joke about the party guest who leaves the bathroom with toilet paper stuck to his shoe – something simply too gross to acknowledge in polite company.

As an example, I refer to an article from Southern Accents magazine’s January/February issue that features the winning projects from a national interior design contest co-sponsored by the magazine and the American Society of Interior Designers (ASID).

The winner in the Green Design category was designer Lori Dennis, of Dennis Design Group in Los Angeles, for her design for a master bedroom. Ms. Dennis, who has earned her LEED AP (Accredited Professional) designation from the U.S. Green Building Council’s Leadership in Energy and Environmental Design (LEED) program, says in the article that, “One of the best areas to focus on green design is in the bedroom, because of the importance of indoor air quality in a place where you spend so much time.” I agree with her so far, but listen to what comes next. The article continues:

One issue was that the bedrooms were already carpeted. “As a rule, we don’t install wall-to-wall carpet, but instead of sending it to a landfill and purchasing something new,” says Dennis, “We compromised by fully ventilating the bedrooms by opening windows and running full air-conditioning for at least 48 hours.”
This is wrong on so many levels it’s hard to know where to begin. In the first place, used carpet doesn’t necessarily have to go to a landfill. In fact, the largest carpet collection and recycling facility in the U.S. is right there in Los Angeles. LA Fibers recovers post-consumer carpet and either recycles it or makes it into other products. For example, the company’s Reliance brand carpet cushion is made of 100% recycled carpet fiber.

I commend the designer for leaving the carpet in place rather than pulling it out and adding it to the waste stream, but I question her effort at “compromise” that involved opening the windows and running the AC on full blast for two days or more. Why did she feel the need for such excessive measures to ventilate the room – did she think the carpet was still emitting Volatile Organic Compounds (VOCs)? That’s unlikely. One of the lowest-emitting of all household products, carpet emits essentially harmless VOCs only for a few days, and even then, an open window and maybe an electric fan are sufficient for adequate ventilation. Running the AC all weekend only wasted time, money, and resources, and expanded her project's carbon footprint. CRI’s Green Label Plus testing on thousands of sample carpets definitively shows that after 72 hours, VOC emissions from carpet are virtually undetectable.

The article makes it sound like the carpet in the bedroom had been installed for longer than a few days, and in that case, the designer might have just vacuumed it with a CRI Seal of Approval vacuum, or at most, had the carpet cleaned by a CRI Seal of Approval Service Provider in her area – they’re listed by zipcode on the CRI website.

And as the veteran carpet industry troubleshooter Lew Migliore reminded me earlier this week, “It’s amazing how people look at carpet and call it toxic, when no one has ever dropped over in a mill.” He’s right.

On another issue, there’s the persistent myth that carpet aggravates asthma and allergy symptoms. Though stubborn and pervasive, this particular bit of misinformation is simply not supported by research. A quick look at a paper written by toxicologist and author Mitch Sauerhoff titled, Carpet, Asthma and Allergies – Myth or Reality? reveals multiple studies that associate carpeted bedrooms with fewer allergy symptoms and/or decreased use of asthma medications.

• A 1996-97 Norwegian study of 2400 hundred adults – those with carpeted bedrooms had fewer symptoms

• A German study of 781 asthmatic children – those with carpeted bedrooms had fewer symptoms

• An Australian study of infants and bedding – the absence of carpet in the bedroom correlated with increased wheezing

• A 2003 U.S. study examined over 4,000 U.S. elementary students that found that not only did carpet in classrooms have no affect student health, but that carpet in a child’s bedroom was associated with lower rates of asthma medication use and school absenteeism.

Then there’s the Swedish Study – a report from the Swedish Institute for Fibre and Polymer Research states that from the mid-1970s until 1992, the use of carpet in Sweden declined from 40% to 2% of total households, while at the same time the incidence of allergies among Swedes increased approximately 400%. The study authors concluded that allergic reactions in sensitive individuals were not directly associated with carpet.

For exact study references, email me at, or leave a comment below.)

Thankfully, not all designers take such an unfavorable view of carpet as Ms. Dennis. Carpet is widely specified in the commercial market by a broad cross-section of designers. CRI has such a wealth of information to offer interior designers, not only on health-related topics, but cleaning and maintenance, installation, specification guidelines, and more. I reach out to any designer with questions or misgivings about carpet to contact me at I will help in any way that I can, and CRI’s president Werner Braun is always available for a frank discussion on any topic of interest to designers. As for Ms. Dennis’ rule against installing wall-to-wall carpet in a home, I can only say: some rules are meant to be broken.

Thanks to Osby Borchardt, vice-president, marketing and product development for California-based Fabrica Carpets for bringing this article to CRI’s attention.

~ Bethany

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Tuesday, July 14, 2009

Building It Green With Green Globes

Jeff CarrierIn this post, CRI Sustainability Manager Jeff Carrier, whom I interviewed in CRI Sustainability Manager Jeff Carrier On NSF 140 Standard for Sustainable Carpet, discusses Green Globes, a new option from GBI for commercial and residential builders looking for ways to help them build environmentally responsible homes. He shares an interview with Mark Rossolo, from Green Building Initiative [GBI] on the new Green Globes program.

Building It Green With Green Globes - A New Option For Environmental Construction

While reading the newsletter from one of my favorite sustainability groups, the Association for the Advancement of Sustainability in Higher Education (AASHE, for short), I noticed that two University of Arkansas apartments had received Green Globes certification from the Green Building Initiative. I had heard of the GBI before and knew that they were allied with the National Association of Home Builders (NAHB), but I really wanted to know more about what they offered.

I called on Vicki Worden, who is the vice-president of commercial programs for the Green Building Initiative. I have known Vicki for a few months and I knew she was working very hard to grow her organization’s Green Globes program. Green Globes is an online environmental assessment tool that helps builders identify environmentally responsible building products and building methods. Unlike other green construction programs, Vicki had told me Green Globes is designed to be comprehensive and effective, while still offering builders an easy and inexpensive option to use in their construction projects.

[Screenshot of the questionnaire and the 'tool tip' box with useful suggestions.]Green Globes 1

Vicki introduced me to Mark Rossolo, who is Green Globes’ director of state and local outreach. Mark graciously agreed to let me interview him for the CRI blog.

JC: What is the intent of Green Globes?

MR: Green Globes is intended to bring green building practices to mainstream builders. This means ensuring that all commercial buildings, regardless of size, budget or location have a tool that is credible and effective, while also being affordable and user-friendly.

[The automatic report generated by Green Globes which allows the
user to see how they are doing in each of the seven areas of assessment.]
Green Globes 2

JC: How did Green Globes’ alliance with the National Association of Home Builders come about?

MR: The GBI was formed in 2004 to help market and promote the NAHB Model Green Home Building Guidelines to homebuilders across the country. The alliance was a natural fit, as we worked with local HBA chapters across the country to develop and market local green building programs. To date there are over 50 GBI-partner Home Builders’ Association (HBA) affiliates.

JC: What advantages does Green Globes provide that are not adequately addressed in other building programs?

MR: I think the real advantage is how Green Globes deals with energy issues. Green Globes for New Construction allots 36% of the total available points a project can earn to the energy category, and the tool utilizes the Energy Star Target Finder program for the energy modeling. Other programs do not allot as many points to energy as Green Globes does, and the others do not utilize Target Finder, which is generally regarded as the best program to predict actual energy performance because of its use of the Commercial Buildings Consumption Databases Survey (CBECS).

Green Globes is also the only mainstream commercial building tool that looks at Life Cycle Assessment (LCA). The new version of Green Globes that is currently under consideration by ANSI to become an ANSI-certified standard will take this even further, as the new EcoCalculator LCA tool will be incorporated into Green Globes, ensuring that users of Green Globes will have access to the most comprehensive LCA tool available.

[Screenshot of supplementary information and recommendations for improvements page, which helps the user make design improvements to maximize environmental benefits.]
Green Globes 3Another advantage to Green Globes is that it is an online, interactive tool. This makes it very affordable, and the format is user-friendly, which requires less staff time to use. Essentially, Green Globes costs a fraction of the price of other rating tools and takes a fraction of the time to use.

JC: Along those same lines, how is it differentiated?

MR: Green Globes acts as interactive environmental assessment tool, guiding the user through the green building process. Green Globes isn’t just a scorecard, it is a virtual green consultant! Users input the data into the questionnaire and are given instant feedback, including recommendations for improvement and supplementary information. This helps ensure that Green Globes users are part of a true learning experience.

JC: How do you see GBI positioned to compete in this arena?

MR: The GBI is positioned well to meet the growing demand for green rating tools that are practical and affordable. Given the current economy and the recently passed stimulus package, demand is continuing to grow for tools that are rigorous and credible, and the GBI and Green Globes’ mainstream appeal, is becoming an increasingly popular option.

JC: What’s next?

MR: Generally speaking, the GBI will continue our work to promote and increase green building practices, in both the commercial and residential sectors. The ANSI process for Green Globes will be wrapped up by the end of the year (likely fall ’09), ensuring that the first and only official American National Standard for commercial green building will be available in the market. The GBI will also continue our education and outreach efforts, offering free weekly webinars on green building and Green Globes, as we push to reach increased energy efficiency, carbon neutrality, and improved building performance.


Thank you, Jeff and Mark, for educating us about GBI's new Green Globes online environmental building evaluation tool.

~ Bethany

Thursday, July 9, 2009

"Carpet Aids Learning in Schools" in CEFPI Journal

CEFPI coverThe current issue of Educational Facility Planner, which is published quarterly by the Council of Educational Facility Planners International (CEPFI) contains an article entitled, “Carpet as an Aid to Learning in High Performance Schools authored by the Carpet and Rug Institute’s Vice-President Frank Hurd.

Through his role as Director of Government Issues at CRI, Frank has become involved with the High Performance Schools movement in the United States, serving on several technical subcommittees with California’s Collaborative for High-Performance Schools, and as a contributor to the review process for the Colorado CHPS standard. The concept for High Performance schools began in California, but the organization is now a national non-profit organization that has expanded to eight other states, with two more states on track to adopt CHPS standards in the near future.

The article, which is written for an audience of school planning professionals, outlines how carpet benefits school environments while meeting the standards outlined in the High Performance Schools criteria.

In the introduction to the article Frank points out,

Carpet has contributed to high-quality school environments for many years. Valued by educational facility designers for its color and design flexibility, carpet’s softness makes it a safer as well as more comfortable flooring choice. In a classroom, carpet reduces noise, defines learning areas, and cuts down glare. In terms of volatile organic compounds (VOCs), carpet is one of the lowest-emitting of all building materials, and multiple studies demonstrate how clean, dry carpet actually contributes to improved indoor air quality. Hard science illustrates how carpet in schools helps create environments where teachers are happy to teach and students are excited about learning.”
In later paragraphs, Frank gives details of carpet’s increased thermal comfort. For example, research conducted over the past two years at Georgia Tech shows how carpet increases the R-value, or insulation level, of a carpeted area. The R-value (thermal resistance) measures how much a material resists the movement of heat through a ceiling, wall, or floor in a building. The higher the number, the more effective the insulation. This research confirms that carpet contributes to another CHPS criteria – resource conservation through efficient energy use.

In terms of acoustics, carpet’s benefits to an education facility are particularly compelling. Carpet is especially helpful in reducing the transfer of sound through floors and ceilings. And, carpet reduces sound reverberation times, meaning that, in a carpeted classroom or lecture hall, sound is absorbed more quickly, so teachers' voices don’t get tired and students can hear what they need in order to learn. Nationally-recognized school acoustics expert William Stewart is quoted in the article saying that without carpet in a classroom, acoustic wall panels must be installed, because “ceiling tiles alone aren’t enough” to reduce sound sufficient to meet the standards required for High Performance Schools.

I urge everyone to read the complete article, and I congratulate Frank on bringing the facts about carpet’s immense value in school environments to the attention of the readers of this prestigious professional journal. For this and all his many contributions to CRI, he deserves an A-plus. Way to go, Frank!


Frank HurdBy the way, per his bio, Frank Hurd is Vice-President and Chief Operating Officer of the Carpet and Rug Institute, Chairman of the Board for the Carpet America Recovery Effort, Vice-Chair of the National Older Worker Career Center, and is a member of various standard-setting committees with ANSI, ISO and CHPS. With the California Collaborative for High-performance Schools, Mr. Hurd serves on several technical subcommittees and is active with revisions to the Colorado CHPS standard. He is a retired U.S. Army Colonel, where in addition to a wide variety of armor command and staff positions, he served as the U.S. Army’s liaison to the U.S. Senate.

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Tuesday, July 7, 2009

BOMA '09 & Carpet Maintenance

Top of the Philadelphia Art Museum Steps originally uploaded by iirraa.
Rocky StepsLast week was spent at the Building Owners and Managers Association’s (BOMA International) Every Office Building show in Philadelphia with the family “vacationing” around sessions. Anyone who has done a trade show or two knows that the days can be exhausting, especially when you are doing it solo. It's difficult to sneak away for lunches and/or restroom breaks, and, even with the benefit of carpet beneath your feet, standing at a booth all day takes its toll on your extremities. The only thing more exhausting than working a trade show solo, in fact, is taking your family along under the premise of a vacation...

BOMA is one of those unique shows in that it brings together a lot of different people with a lot of different needs. From building owners to superintendents, facility managers to investment seekers, the show is all about people running buildings in the most productive and profitable way.

Most of the conversations I had were with people looking to improve on their carpet cleaning and maintenance efforts and those are always productive chats. I love seeing the light bulbs click on in their heads when I start talking about ways to save money and protect investments -- some of these folks have millions of square feet under their directive.

I had one gentleman who came by manages almost 1.5 million square feet of office space for his employer in New York City. As we talked about his usage of carpet in the facilities, you could almost see him doing the math in his head while I relayed some of CRI’s information to him.

I told him about a customer who had purchased 4,400 square yards of carpet at an installed cost of $183,000. The particular carpet had a design life of 11 years, but, because of poor maintenance and the use of 'bad’ products, the carpet lasted barely four years before it had to be replaced. The customer lost about $116,000 in value by having to replace it prematurely.

Poor carpet maintenance, by the way, consists of using improper cleaning methods, using the wrong products and cleaning carpet on an improper schedule.

Thanks to our good friend Lew Migliore (the self-billed industry trouble-shooter who has seen his share of poor choices leading to costly mistakes), I was able to provide the gentleman with a flier that detailed other such “horror” stories.

For instance, Lew once dealt with a customer who had purchased 4,000 square yards of high-end nylon and loop carpet at $32 per yard for a bank on two floors of a high-rise building in a major city. The customer spent $227,000 to buy it and install it and when it “uglied out” in two years of the seven-year design life, he called Lew to have him look at it. Lew determined that poor maintenance is what had cost the guy $162,000 worth of his investment by prematurely having to replace the carpet.

And when you add to these two examples the fact that by helping to extend the life of the products not only saves money, but also is good for the planet because it avoids unnecessary production and consumption, the conversations with the BOMA attendees really start to make sense. That’s where we offer the solution: CRI Seal of Approval services.

Products certified by CRI Seal of Approval have demonstrated they are effective at removing soil and do not harm the carpet’s appearance like some other products. We also tell them about using carpet cleaners who are Seal of Approval Service providers to ensure their carpet is being cleaned with quality products.

In the end, it’s always nice to see that folks get it. It makes all those long hours on your feet worthwhile! And in my case, it even leaves you with enough energy to enjoy a family vacation that included such things as running those Philadelphia steps in the evening where Rocky Balboa did in the first Rocky movie. Of course, carpet sure would have felt nice on those 72 steps!

~ James

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Thursday, July 2, 2009

The CRI Wishes You A Happy 4th of July!

Carpet design courtesy of Cathy Mansour
No time to blog,

We’re celebrating!

Red, White, and Ka-blooie!

Wishing everyone a safe and happy Fourth of July,

James and Bethany

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